Refund policy

Our 14-Day Risk-Free Guarantee

We want you to feel completely confident when ordering from Perfect Alibi.

If you’re not satisfied with your order for any reason, you can request a refund or return within 14 days of delivery.

What You’re Covered For

You’re eligible for a refund or replacement if:

• The item arrives damaged, defective, or incorrect
• The size isn’t right
• You change your mind after receiving your order

Simply contact us within 14 days of delivery and we’ll guide you through the process.

Returns & Refunds

To be eligible for a refund:

• Items must be unworn and in original condition and packaging
• Return shipping may be required unless the item is faulty or incorrect

Once your return is received and checked, we will process:

• A full refund, or
• A replacement, depending on your preference

Sizing Support

If you’re unsure about sizing, feel free to contact us before ordering. We’re always happy to help you find the best fit.

Refund Processing

Refunds are issued to your original payment method. Please allow standard processing times for your bank or provider.

International Orders

For international orders:

  • Shipping costs and import taxes are non-refundable

  • Delivery delays caused by customs are beyond our control

  • Return shipping costs remain the customer’s responsibility unless the item is faulty